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Convenient Banking for NRIs in India

 

Easily access ICICI Bank’s widespread branches/expansive branch network across India for all your transactions and meet your branch manager for personalised assistance.

FAQs

What is Branch Banking for NRIs?

Branch Banking allows NRIs to access banking services through ICICI Bank’s extensive network of branches across India. You can manage accounts, perform transactions, and meet your branch manager when in India.

What services can I access through ICICI Bank branches?

You can avail a wide range of services, including:

  • Account opening and management
  • Cash deposits and withdrawals
  • Cheque services and demand drafts
  • Account linking and nominee updates
  • In-person assistance from relationship managers
  • Submission of service request forms
  • Repatriation-related queries and support

How can I find the nearest ICICI Bank branch or ATM?

You can search for a branch/ATM online by location or required facility using our Branch Locator. Click here to find the nearest ATM/branch.

How can I update my contact details while in India?

You can update your contact details:

  • By visiting the nearest ICICI Bank branch

  • Or contacting customer support

What are the other support channels available for NRI customers?
Channel Availability

Internet Banking

Worldwide access

Mobile Banking

iMobile app support globally

Phone Banking

Toll-free numbers across countries

Email Support

Fast turnaround for queries

Branch Visit

Pan-India access

IVRS

Dedicated call support with self-service

iPal chat

Customers can click the “Ask iPal” icon to resolve their queries

Whatsapp Banking

Customers can simply send “Hi” message to +91 8640086400 from their registered mobile number

Can I track bank documents sent to me while abroad?

Yes. Use iTrack via Internet Banking or iMobile app to track dispatched bank items.

Where can I find the holiday list of a particular branch?

You can view the holiday list for any ICICI Bank branch by visiting the branch holiday section online. This helps in planning your visit on working days. Click here for more details.

Where can I view ICICI Bank’s NRI FD interest rates?

You can check the latest interest rates for NRE, NRO, and FCNR Fixed Deposits on the ICICI Bank website. Rates vary depending on the currency and tenure. Click here for the latest NRI FD Rates.

What are the service request options available for NRI customer and their service channels?

ICICI Bank offers a wide range of NRI service requests to help you manage your accounts efficiently:

  • Account linking and updation

  • Fixed Deposit creation or closure

  • Repatriation and fund transfer requests

  • Address or contact detail changes

  • Request for TDS certificates, account statements and more

You can initiate these through Internet Banking, the iMobile app or the NRI Service Request page Click here.

What customer support options are available globally for NRIs?

ICICI Bank offers multiple contact channels to assist customers worldwide:

  • Toll-free numbers in countries like the USA, UK, Canada, Australia, Singapore and more

  • Email support via nri@icicibank.com

  • Dedicated phone banking and NRI relationship managers

  • Branches in India and key global locations for in-person support

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